Customer security with PIV Drives goes beyond the performance and reliability our gearboxes; it includes a comprehensive service network designed to provide the highest levels of customer support wherever in the world PIV gearboxes are providing a power transmission solution.
PIV Drivesí worldwide service network means just that: partners in all corners of the world fully trained and equipped to provide as a rule customer service and support around the clock. At the core of this activity, PIVís own service department and fitters can be reached any time of the day or night Ė in fact anytime when the need is greatest. One contact number is all that our customers require to ensure that the right person is despatched, at the right time, to minimise lost production time in the unlikely event of equipment failure.
The wealth of technical expertise and service accrued over the years also means that PIV Drives is the ideal partner to take over gear inspection and maintenance work on upon our customerís behalf. PIV can also assist with warranty work and repairs, providing expert and prompt service via professionally skilled engineers at our own headquarters, on our customerís premises, or at the fully equipped premises of worldwide partners, in all cases with guaranteed reliability according to our high quality standards. The excellence of our service means that factory gearbox rebuilds, after final testing, and painting (if required) are returned to customers nearly as new.
Spare Parts Service Spanning The Globe
Supporting our service and repair activities is a spare parts facility that not only spans the globe but also provides replacement parts even for gears and variators that PIV Drives supplied decades ago. All that is required is the serial number (consisting of six figures) of the gearbox for which parts are required. This facility exemplifies the commitment that PIV Drives extends to all its customers and explains why the PIV name is trusted worldwide.
PIV Drives: no other service offers more:
- Spare parts
- Technician service worldwide
- Warranty claims handling
Please contact us:
Central PIV Drives service phone:
Central PIV Drives service fax:
If you have any further questions, please contact us by clicking
on the link below.